Frequently Asked Questions

General Questions

Our process is fun and simple:

1. Choose a product(s) that you think will work for your office space. We offer 8 different kinds!
2. Send us an email or call us  : 646.797.3320 , and our account manager will discuss your unique needs and options.
3. Once we have all the facts, we will send you our proposal with a cost breakdown.
4. Once approved, we will send you an invoice for the full project + the proposal for you to sign.
5. Once the project starts, we will need 1 photo to start on the first portrait to send you a sample to approve.
6. Once the sample is approved, we will continue with the rest of the portraits.
7. Once all portraits are completed, they are sent to you for approval or 1 round of  free changes.
That’s it!

As this is commissioned work, produced just for you on-demand, all purchases are non-refundable. 
Our only exception is when it comes to damaged products. In those very rare cases – we only request that you photograph the damaged product. 

In fact you can use them for your corporate Avatars and social media.
And when you want to try our other products, you can re-use them then as well.

Absolutely. We charge $65/person in the group. ( including animals )

Production & Shipping

Normally it takes about 1 week. However during the holidays this can increase by 2x.

USA : 3-5 Business Days

International : 7-21 Business Days


We also offer Expedited Shipping.